Best Western Bloomington Edina - Minneapolis

The front desk associate at the time of my check-in was super friendly and helpful. She was great! I believe her name was Tiara(?). She was a black woman, in the 30s age range. Overall, it was clean and comfortable. My only complaint would be that the day of my check out.

The Most~ Breakfast. EMPLOYEE "O" (the Breakfast Supervisor) stands out 100%. He does his job with excellence. His task is not just the work of filling tummies!! **on that note, it is very apparent he has taken a food handling course. (His job, to ensure we don't get sick after because of poor food safety) ** He deals with sleepy grumpy People, answering questions and filling needs faithfully, most consistently, and with a gentle grace and patience. The two mornings we were there...December 16-17 2023 "O" quietly served us, quietly and with intent. He did this to all those eating there. It was like we meant the World to him. Intent~ "O" kept filling up the food right to the end....for all the late comers. His intent delivers the standards of Best Western. From all the staff we had met I will remember one face and one face only ~ "O" the gentle servant..... the Face of Best Western Bloomington, Minneapolis 2023! Congratulations Best Western, hiring "O" is so much beyond Diversity. His work effort, the standard of cleanliness, knowlng the importance of cleaning a table top vs. a seat, keeping separate cloths (my biggest pet pieve.) He worked to be a blessing to all. I don't know too many with the same "chutzpah", drive to excellence!! This young man encourages us to return again, by his ACTIONS! And, because our stay was close to the standards we expected, we will return. The Price was good, the Equipment good , value very good....as good as the ad promised. We both appreciated our stay~ 'O" took it to a new level.... That alone made all the difference. Post Note: the Employees we did encounter were "ok". There were no issues; however they did not come close to the Standards WE EXPERIENCED WITH "O". Daniel and Michelle Riedner. (204.999.0065) .

Breakfast was decent but the man preparing and stocking breakfast seemed as though he didn't like his job didn't smile and told us the area was closed when there was clearly other people in there and we were preparing our stuff he started putting the chairs up and cleaning and we asked can we at least finish getting our stuff and he's yeah yeah but he was not the friendliest person or nicest.

It was clean, bright, and quiet. Despite the hotel being fully booked, we barely heard any noise. All of the staff were incredibly kind and helpful. We were greeted on arrival, and then again each time we crossed paths with the staff. Even when we arrived back in the middle of the night the young man starting his night shift took the time to say hello and ask how we were. We ended up needing something vacuumed up, but housekeeping was gone for the day- so the manager came and did it personally. So above and beyond. The free breakfast is also really good! They have the usual oatmeal, waffles, bagels, but also hot food! Eggs, sausage, hash browns. Would absolutely recommend staying here!

The staff is kind, knowledgeable, and helpful. Our room was clean and the WiFi signal was excellent, especially compared to other hotels. The breakfast is a great variety of hot and cold foods.